When we meet with individuals and directors of companies in financial distress, it is often towards the end of a challenging journey in which uncertainty, stress and anxiety have played significant roles. It follows that the individuals we meet are tired, strained to their breaking-point and likely to be struggling with the weight of addressing a difficult discussion – bankruptcy or liquidation.
We are known for being respectful and empathetic in our approach to these discussions and we confront difficult topics with people in a supportive and objective way as we help them understand their options.
Part of that process is to listen to their story and gather information about what is important to them. More often than not, the biggest issues relate to the perception of failure and letting people down – employees, suppliers and family.
As a result, we spend a significant part of our interactions with people in an almost ‘pseudo-psychologist’ role as we map out an actionable plan for them to deal with their concerns.